Q: What are your Holiday Business Hours?
A: Both of our locations will be closed December 24th-25th and again December 31st - January 1st. Happy Holidays!

Q: What are your hours?
A: 9am - 5pm Monday - Friday; 9am - 12pm Saturday

Q: How soon should I place my order?
A: As soon as possible.  Some items are more popular than others and thus get booked faster. 

Q: How do I place my order?
A: By fax, email or phone call.

Q: How late can I adjust my order?
A: 72 hours prior to the delivery/pick up date.

Q: What is the time period of a rental?
A: A typical one day rental covers 3 business days (1 to pick up/deliver, 1 to use, and 1 to drop off/pick up).

Q: Where do I pick up my order?
A: 6915 Morrison Place, in Madeira.

Q: Who loads my vehicle when I pick something up?
A: We do.  However, it is a good idea to make sure you have help lined up on your end.  You might also bring tie-down rope and pads when picking up tables and chairs.  Please measure your vehicle to see how well a table may fit into it before you come for your order.  Not that Camargo Rental is not responsible for any damages inccured while loading or unloading your vehicle.

Q: Will a 5' round table or 6' round table fit in my car?
A: No, we recommend a pick up truck or Full size van. We suggest you have us deliver 6' round tables. 

Q: Do you have a minimum order size for delivery?
A: No. We can deliver any size order.  A delivery charge applies.

Q: Do I need to return my dishes clean?
A: Yes, all dishes must be returned clean (rinsed with no residue) or there is a 40% cleaning charge.

Q: Do you accept Checks?
A: No. Camargo Rental accepts only credit cards as form of payment for all rental items.

Q: When do I make my final payment?
A: Full payment via Credit Card is due at time of customer pick up, or 48 hours prior to delivery.

Q: Can I receive a refund for unused rental items?
A: No, Camargo Rental does not refund for unused items.

Q: Can I return rented items before you open or after you close?
A: We do not recommed this.  You are responsible for your items until we check them in.  Items dropped off before or after hours are your responsibilty.

Q: Can you help me plan my event?
A: Yes! We have well trained professionals who will be happy to sit down with you and help plan all your event needs.

Q: Do you offer set up and breakdown service for equipment?
A: Yes, at an additional charge we can set up tables, chairs, platforms and more.

Q: Why rent at all?
A: Renting is a great way to save money from buying items.  Also, you don't have the long term storage issues, and at Camargo Rental, you have a choice of a wide variety of items to choose from.  So, each time you rent, you can try a different item!

Q: What tent sizes do you have?
A: Our smallest size rental is just under 90 square feet.  Our largest single tent is over 100,000 square feet.  The lengths can be virtually as long as you would like them to be.

Q: What rental tent colors are available?
A: Solid white and Clear top.

Q: What accessories are available?
A: Sidewalls, lighting, flooring, carpeting, air conditioning, heaters, stages, tables, chairs, generators, electrical distribution, restrooms, safety packages and much more!

Q: Are permits required?
A: Every city has different requirements.  The two most frequent requirements are for a fire permit and building/safety permit.

Q: What is most frequently required to get a permit?
A:  A Camargo Rental flame certificate, a drawing of the external and internal tent layout and engineering specifications.

Q: Are your tents fire resistant?
A: Yes, all Camargo Rental tents come with a fire retardant certification and are certified to meet or exceed all requirements.  They are also treated to resist ultra violet degradation.

Q: Are your tents engineered?
A: Yes, most pole tents, frame tents and structures meet or exceed the same engineering of the 70 mph required for buildings.

Q: Is it better to rent or purchase?
A: This depeds on your requirements and length of use.  Our expert staff can assist you with this decision.

Q: Do you rent tools?
A: No, unfortunately we are no longer in the tool rental business.